UserVoice is a software program that lets you accumulate and handle buyer suggestions with the intention to enhance your product, usually a SaaS product. It was one of many first merchandise of this sort, launched in 2008. At the moment, in 2021, there’s no lack of alternate options to UserVoice.

Over time, UserVoice has gotten bloated with possibly too many options, the design has gotten outdated, the worth tag has risen dramatically. It’s now tough to check it with out getting on a demo with a gross sales consultant. It’s clear that they’re aiming at higher-end company shoppers.

The worth for UserVoice isn’t even listed on their web site, however with some analysis you’ll discover a fundamental UserVoice subscription will value you no less than $499 per thirty days.

There are a selection of alternate options that do the job significantly better, with a extra recent, fashionable design and a cheap price ticket. FeedBear is a type of instruments, and our advice.

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  • UserVoice
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  • aso ranking factors
  • seo google play store

What UserVoice clients complain about

From studying evaluations and performing some analysis, it’s straightforward to seek out out UserVoice buyer, whereas usually fairly pleased with the software, have some severe issues with the performance.

• UserVoice clients report rather a lot about duplicate requests, which signifies that customers’ votes for a similar function request are steadily diluted throughout a number of, comparable proposals.
• One other main concern is customers should validate their e mail to supply suggestions or ship an concept, which some individuals discover inconvenient and can possible end in fewer submissions from. For those who’re attempting to decrease friction and collect as a lot enter as attainable from customers, this isn’t a great begin.
• UserVoice doesn’t embody a public roadmap function, so use it provided that you’re planning to share your roadmap with customers a part of your group.
• Many purchasers are dissatisfied with the consumer expertise, which is something however easy. The design is dated and the various options make the product onerous to make use of.
• Prospects steadily complain a couple of lack of choices for personalisation.

Fortuitously, there at the moment are different product suggestions instruments available on the market that do a greater job and are cheaper than UserVoice.

Listed below are the UserVoice alternate options we suggest you have a look at.

Greatest UserVoice alternate options in 2021

FeedBear

FeedBear is an easy software to gather buyer suggestions and concepts, share a roadmap, and maintain your customers engaged and knowledgeable about new product options. FeedBear is perhaps simply what you’re on the lookout for if what you need is an easy software to assemble client suggestions and strategies, share a roadmap, and maintain customers engaged and knowledgeable about product options. Disclosure: I’m engaged on FeedBear.

FeedBear’s personal suggestions board – Supply: FeedBear

The consumer interface and general simplicity of use are two features the place FeedBear won’t allow you to down. If you have a look at consumer evaluations, what FeedBear customers like most is how easy it’s to arrange an account and start accumulating consumer suggestions.

Prospects can go away feedback, submit strategies, study what you’re as much as in your roadmap, and see your most up-to-date updates to your product. It’s actually easy for non-technical customers to make use of.

As a UserVoice different, FeedBear is a better option in order for you:

• An up-to-date software with a user-friendly interface – in minutes, you’ll be able to create a suggestions board, roadmap, and a changelog web page.
• Ease of use in your customers, without having for them to validate their e mail or create an account to submit an concept.
• Duplicate requests are dealt with by mechanically suggesting comparable concepts and letting admins merge comparable concepts collectively.
• Management over all performance, customizable design incl. branding and assist for customized CSS.
• Customized area assist, sometimes suggestions.yourname.com or roadmap.yourname.com
• Privateness options permitting you to make use of the software together with your workforce or to ask a choose group of consumers to contribute
• SSO assist, in addition to social login and the choice to permit nameless votes

FeedBear’s pricing is considerably cheaper, at solely $29 per thirty days for entry to all options, limitless boards, and limitless customers.

There’s no comparability with UserVoice’s $499 price ticket, making FeedBear a really accessible possibility for startups and small companies.

Canny.io

Canny.io is a well-liked suggestions administration software for a motive. Many think about it a legitimate UserVoice different. It’s easy to make use of, and it has all the performance that you could be want in a suggestions system – sadly, it will get fairly costly as you develop your consumer base or in order for you entry to all options.

Like FeedBear, the product affords suggestions boards, roadmaps, changelogs, standing updates, and extra. It’s possible you’ll get suggestions each internally and externally.

An instance suggestions board constructed on Canny – Supply: Canny

Canny has primarily based their pricing construction on the variety of customers they monitor for you. A tracked consumer is somebody who gives function requests or interacts together with your suggestions board.

The most affordable plan, Starter, prices $50 per thirty days and consists of simply 100 tracked customers with 10 admin customers. You do get limitless boards on this plan, however you’re lacking out on some nice options comparable to personal boards, consumer segmentation, and admin roles. If you would like extra, you’ll have to go for the Progress possibility at $200 per thirty days.

Canny is a unbelievable program, however it turns into fairly costly after you’ve gotten some traction. Prospects on the Starter plan have a restricted set of options.

You’ll have to pay no less than $200 per thirty days to get probably the most out of it, and also you’ll be restricted to 1,000 customers even then.

Productboard

Productboard is a strong product administration answer that features nearly every thing you want for product administration. You possibly can think about it an UserVoice different, however it’s far more.

For those who’re on the lookout for a software that may allow you to handle suggestions, create roadmaps, and make bulletins about new options, Productboard could also be an excessive amount of for you.

When considered as a complete product answer, it does maintain its personal weight although.

Productboard’s public portal displaying an instance roadmap – Supply: Productboard

The one downside I’ve found thus far is that Productboard has a user-based pricing mannequin – however in contrast to Canny, these are admin customers. You pay for “makers” per thirty days. The minimal plan is $20 per thirty days, and it covers one maker. Anybody in your workforce who manages your account is a maker.

The principle drawback is that probably the most cheap plan doesn’t help you hyperlink Productboard with different sources of suggestions. The Professional plan at $50 per maker per thirty days consists of an integration with Jira and the power to handle a number of merchandise.

The costs listed above could look engaging, however keep in mind that they’re per administrative consumer. You possibly can simply spend tons of of {dollars} every month simply by inviting your complete product workforce.

As a result of it’s designed as a complete product administration answer, it affords a variety of product administration capabilities. This implies could also be too complicated for somebody simply looking for for fundamental suggestions administration, roadmap and changelog options.

Aha!

Aha! Offers all the incorporates a bigger product workforce would require for managing roadmaps, from begin to end. Not like UserVoice, it doesn’t simply present roadmaps and consumer suggestions; it additionally consists of every thing a workforce of builders, product managers, and buyer assist employees want to reinforce their product.

General, Aha! is a unbelievable answer for a corporation on the lookout for a complete product administration software. When you’ve got a big product workforce that’s prepared to learn to use it and put within the time, this is a superb possibility.

Aha’s instance of an concepts board – Supply: Aha!

The pricing is simply as onerous to determine because the product. It’s damaged down into Aha! Roadmaps (for roadmaps), Aha! Concepts! (for accumulating consumer suggestions and managing your viewers), and Aha! Develop (an agile growth software akin to Jira).

The issue is that with the intention to really “shut the suggestions loop”, you’ll want each Aha! Concepts and Aha! Roadmaps, which value $59 and $39 per consumer per thirty days for the most cost effective plans. Observe that Concepts requires a minimal of three customers. So general, the most cost effective you will get the combo for is $179/month.

For those who’re on the lookout for a easy, clear consumer interface and a straightforward approach to handle roadmaps and consumer suggestions, FeedBear or Canny will serve you higher.

Characteristic Upvote

Characteristic Upvote is an concept board software with voting options. Your customers can simply submit concepts, remark and upvote on different concepts.

Pricing begins at $99/month, so already dearer than FeedBear and Canny.

The function set is deliberately restricted – no Roadmap instruments or widgets, for instance, the one approach to accumulate suggestions is thru the concepts board.

An instance suggestions board in Characteristic Upvote – Supply: Characteristic Upvote

Trello

Trello is a superb software for managing initiatives utilizing easy boards – we like it and use it for lots of inner processes at MobiLoud. It’s free to make use of for fundamental duties and you may arrange a board to gather suggestions and requests. You need to use a free Trello plan for this, no drawback.

The principle situation with Trello is customers gained’t be capable of submit new concepts with it, until you invite them to the board (which you in all probability don’t wish to do). You possibly can add voting utilizing power-ups and feedback are supported.

Trello’s instance of a roadmap – Supply: Trello

Can it’s another for UserVoice? Perhaps. Issues may get messy fairly rapidly as an increasing number of individuals be a part of the board. So most use it as a fundamental roadmap software with no capability for brand new submissions from customers.

Notion

UserVoice is a software program that lets you accumulate and handle buyer suggestions with the intention to enhance your product, usually a SaaS product. It was one of many first merchandise of this sort, launched in 2008. At the moment, in 2021, there’s no lack of alternate options to UserVoice.

Over time, UserVoice has gotten bloated with possibly too many options, the design has gotten outdated, the worth tag has risen dramatically. It’s now tough to check it with out getting on a demo with a gross sales consultant. It’s clear that they’re aiming at higher-end company shoppers.

The worth for UserVoice isn’t even listed on their web site, however with some analysis you’ll discover a fundamental UserVoice subscription will value you no less than $499 per thirty days.

There are a selection of alternate options that do the job significantly better, with a extra recent, fashionable design and a cheap price ticket. FeedBear is a type of instruments, and our advice.

What UserVoice clients complain about

From studying evaluations and performing some analysis, it’s straightforward to seek out out UserVoice buyer, whereas usually fairly pleased with the software, have some severe issues with the performance.

• UserVoice clients report rather a lot about duplicate requests, which signifies that customers’ votes for a similar function request are steadily diluted throughout a number of, comparable proposals.
• One other main concern is customers should validate their e mail to supply suggestions or ship an concept, which some individuals discover inconvenient and can possible end in fewer submissions from. For those who’re attempting to decrease friction and collect as a lot enter as attainable from customers, this isn’t a great begin.
• UserVoice doesn’t embody a public roadmap function, so use it provided that you’re planning to share your roadmap with customers a part of your group.
• Many purchasers are dissatisfied with the consumer expertise, which is something however easy. The design is dated and the various options make the product onerous to make use of.
• Prospects steadily complain a couple of lack of choices for personalisation.

Fortuitously, there at the moment are different product suggestions instruments available on the market that do a greater job and are cheaper than UserVoice.

Listed below are the UserVoice alternate options we suggest you have a look at.

Greatest UserVoice alternate options in 2021

FeedBear

FeedBear is an easy software to gather buyer suggestions and concepts, share a roadmap, and maintain your customers engaged and knowledgeable about new product options. FeedBear is perhaps simply what you’re on the lookout for if what you need is an easy software to assemble client suggestions and strategies, share a roadmap, and maintain customers engaged and knowledgeable about product options. Disclosure: I’m engaged on FeedBear.

FeedBear’s personal suggestions board – Supply: FeedBear

The consumer interface and general simplicity of use are two features the place FeedBear won’t allow you to down. If you have a look at consumer evaluations, what FeedBear customers like most is how easy it’s to arrange an account and start accumulating consumer suggestions.

Prospects can go away feedback, submit strategies, study what you’re as much as in your roadmap, and see your most up-to-date updates to your product. It’s actually easy for non-technical customers to make use of.

As a UserVoice different, FeedBear is a better option in order for you:

• An up-to-date software with a user-friendly interface – in minutes, you’ll be able to create a suggestions board, roadmap, and a changelog web page.
• Ease of use in your customers, without having for them to validate their e mail or create an account to submit an concept.
• Duplicate requests are dealt with by mechanically suggesting comparable concepts and letting admins merge comparable concepts collectively.
• Management over all performance, customizable design incl. branding and assist for customized CSS.
• Customized area assist, sometimes suggestions.yourname.com or roadmap.yourname.com
• Privateness options permitting you to make use of the software together with your workforce or to ask a choose group of consumers to contribute
• SSO assist, in addition to social login and the choice to permit nameless votes

FeedBear’s pricing is considerably cheaper, at solely $29 per thirty days for entry to all options, limitless boards, and limitless customers.

There’s no comparability with UserVoice’s $499 price ticket, making FeedBear a really accessible possibility for startups and small companies.

Canny.io

Canny.io is a well-liked suggestions administration software for a motive. Many think about it a legitimate UserVoice different. It’s easy to make use of, and it has all the performance that you could be want in a suggestions system – sadly, it will get fairly costly as you develop your consumer base or in order for you entry to all options.

Like FeedBear, the product affords suggestions boards, roadmaps, changelogs, standing updates, and extra. It’s possible you’ll get suggestions each internally and externally.

An instance suggestions board constructed on Canny – Supply: Canny

Canny has primarily based their pricing construction on the variety of customers they monitor for you. A tracked consumer is somebody who gives function requests or interacts together with your suggestions board.

The most affordable plan, Starter, prices $50 per thirty days and consists of simply 100 tracked customers with 10 admin customers. You do get limitless boards on this plan, however you’re lacking out on some nice options comparable to personal boards, consumer segmentation, and admin roles. If you would like extra, you’ll have to go for the Progress possibility at $200 per thirty days.

Canny is a unbelievable program, however it turns into fairly costly after you’ve gotten some traction. Prospects on the Starter plan have a restricted set of options.

You’ll have to pay no less than $200 per thirty days to get probably the most out of it, and also you’ll be restricted to 1,000 customers even then.

Productboard

Productboard is a strong product administration answer that features nearly every thing you want for product administration. You possibly can think about it an UserVoice different, however it’s far more.

For those who’re on the lookout for a software that may allow you to handle suggestions, create roadmaps, and make bulletins about new options, Productboard could also be an excessive amount of for you.

When considered as a complete product answer, it does maintain its personal weight although.

Productboard’s public portal displaying an instance roadmap – Supply: Productboard

The one downside I’ve found thus far is that Productboard has a user-based pricing mannequin – however in contrast to Canny, these are admin customers. You pay for “makers” per thirty days. The minimal plan is $20 per thirty days, and it covers one maker. Anybody in your workforce who manages your account is a maker.

The principle drawback is that probably the most cheap plan doesn’t help you hyperlink Productboard with different sources of suggestions. The Professional plan at $50 per maker per thirty days consists of an integration with Jira and the power to handle a number of merchandise.

The costs listed above could look engaging, however keep in mind that they’re per administrative consumer. You possibly can simply spend tons of of {dollars} every month simply by inviting your complete product workforce.

As a result of it’s designed as a complete product administration answer, it affords a variety of product administration capabilities. This implies could also be too complicated for somebody simply looking for for fundamental suggestions administration, roadmap and changelog options.

Aha!

Aha! Offers all the incorporates a bigger product workforce would require for managing roadmaps, from begin to end. Not like UserVoice, it doesn’t simply present roadmaps and consumer suggestions; it additionally consists of every thing a workforce of builders, product managers, and buyer assist employees want to reinforce their product.

General, Aha! is a unbelievable answer for a corporation on the lookout for a complete product administration software. When you’ve got a big product workforce that’s prepared to learn to use it and put within the time, this is a superb possibility.

Aha’s instance of an concepts board – Supply: Aha!

The pricing is simply as onerous to determine because the product. It’s damaged down into Aha! Roadmaps (for roadmaps), Aha! Concepts! (for accumulating consumer suggestions and managing your viewers), and Aha! Develop (an agile growth software akin to Jira).

The issue is that with the intention to really “shut the suggestions loop”, you’ll want each Aha! Concepts and Aha! Roadmaps, which value $59 and $39 per consumer per thirty days for the most cost effective plans. Observe that Concepts requires a minimal of three customers. So general, the most cost effective you will get the combo for is $179/month.

For those who’re on the lookout for a easy, clear consumer interface and a straightforward approach to handle roadmaps and consumer suggestions, FeedBear or Canny will serve you higher.

Characteristic Upvote

Characteristic Upvote is an concept board software with voting options. Your customers can simply submit concepts, remark and upvote on different concepts.

Pricing begins at $99/month, so already dearer than FeedBear and Canny.

The function set is deliberately restricted – no Roadmap instruments or widgets, for instance, the one approach to accumulate suggestions is thru the concepts board.

An instance suggestions board in Characteristic Upvote – Supply: Characteristic Upvote

Trello

Trello is a superb software for managing initiatives utilizing easy boards – we like it and use it for lots of inner processes at MobiLoud. It’s free to make use of for fundamental duties and you may arrange a board to gather suggestions and requests. You need to use a free Trello plan for this, no drawback.

The principle situation with Trello is customers gained’t be capable of submit new concepts with it, until you invite them to the board (which you in all probability don’t wish to do). You possibly can add voting utilizing power-ups and feedback are supported.

Trello’s instance of a roadmap – Supply: Trello

Can it’s another for UserVoice? Perhaps. Issues may get messy fairly rapidly as an increasing number of individuals be a part of the board. So most use it as a fundamental roadmap software with no capability for brand new submissions from customers.

Notion

Notion is an all-in-one workspace software that can be utilized to handle wikis, process lists, databases and extra. You may as well use it internally to gather product suggestions and share a roadmap, however it gained’t supply any voting performance, and, crucially, it gained’t have a means for customers to submit concepts or requests.

A template for a Roadmap offered by Notion – Supply: Notion

Conclusion

UserVoice is a unbelievable software for accumulating buyer suggestions and enhancing your SaaS product. It isn’t, nevertheless, the most suitable choice obtainable.

Check out FeedBear as an alternative for those who’re on the lookout for a suggestions software with a easy and intuitive consumer interface and a really cheap worth, at simply $29/month.